1. Information We Collect
We collect the following information when you use our service:
- Account Information: Email address, name, Google account ID (via OAuth)
- Payment Information: Processed securely through Stripe (we do not store credit card details)
- Case Files: Documents, audio, and video files you upload for analysis
- Usage Data: Service usage patterns, processing times, and system logs
2. How We Use Your Information
Your information is used solely for:
- Providing AI-powered legal document analysis services
- Processing payments and issuing automatic refunds when applicable
- Communicating with you about your case status and results
- Improving our AI analysis systems and service quality
- Complying with legal obligations
3. Data Security
We implement industry-standard security measures:
- Encryption: All data is encrypted in transit (TLS/SSL) and at rest
- Secure Authentication: Google OAuth 2.0 for user login
- Payment Security: PCI-compliant payment processing via Stripe
- Access Controls: Strict access limitations to authorized systems only
- Regular Security Audits: Continuous monitoring and security updates
4. Automatic Data Deletion
IMPORTANT: All uploaded case files and generated analysis reports are automatically deleted from our systems 7 days after processing completion. This ensures your sensitive legal information is not retained longer than necessary.
5. Data Sharing and Disclosure
We do NOT sell, rent, or share your personal information with third parties, except:
- Service Providers: Stripe (payment processing), Google (authentication), SendGrid (email delivery)
- Legal Requirements: When required by law, court order, or legal process
- Business Transfers: In the event of a merger, acquisition, or sale of assets
6. Third-Party Services
Our service integrates with:
- Google OAuth: For secure authentication (subject to Google's privacy policy)
- Stripe: For payment processing (subject to Stripe's privacy policy)
- Dropbox: For secure file delivery (subject to Dropbox's privacy policy)
7. Your Privacy Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt-out of non-essential communications
- Receive a copy of your data in a portable format
8. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising cookies or tracking scripts.
9. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.
10. International Data Transfers
Your data may be processed on servers located in the United States. By using our service, you consent to the transfer of your information to the U.S.
11. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access your personal information
- Right to equal service and price
12. GDPR Compliance (EU Users)
For European users, we comply with the General Data Protection Regulation (GDPR):
- Lawful basis for processing: Contract performance and legitimate interests
- Data minimization: We only collect necessary information
- Right to erasure: You can request deletion of your data
- Right to portability: You can receive your data in a structured format
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Continued use after changes constitutes acceptance.
14. Data Retention
We retain:
- Account information: Until you request deletion or 2 years of inactivity
- Case files: Automatically deleted after 7 days
- Payment records: 7 years (required by financial regulations)
- System logs: 90 days
15. Contact Us
For privacy-related questions, data access requests, or to exercise your privacy rights, please contact us at:
Email: [email protected]
Subject Line: "Privacy Request"